Escape Room Frequently Asked Questions
What we are known for:
Escape Rooms
What is an Escape Room?
These are challenging and fun games you play in-person. Inside the room you will work with your team to solve puzzles, complete various challenges, and uncovering clues so you can win in less than the time limit!
Will I Be Locked In A Room?
No.
Our rooms are never locked and you are free to leave at any point. Leaving the room does not end the game or stop it.
What if I am claustrophobic?
We haven't had an issue with this since our rooms are quite spacious and can accommodate most needs.
Leaving the entry door open is always an option, we want everyone to have fun! (Also our doors are never locked!)
If you are curious enough to want to see the rooms before booking, call or email us to set up a tour!
Sick policy
Our rooms have always been and always will be private. You will have very limited (if any) contact with other guests besides your party. In most cases you will not see guests from other parties as our reservation times are staggered.
If you are feeling ill or have a cough or sneeze we ask you to reach out ahead of time so we can reschedule, offer store credit, or refund you. Escape Rooms are not worth getting yourself or others sick.
Is There An Age Limit?
Our Escape Games are designed for players aged 12 and higher. Please note that some parts can be quite the challenge! We've had many adults fail our games even with extra time.
Anyone 8 years or older may participate, but anyone 7 years old or younger may not participate though they may be present in the room
Can you and escape room play intoxicated?
No.
Attempting an escape room while intoxicated is strongly discouraged. If you are noticeably intoxicated we may ask you to leave or reschedule your game to another date.
Having fun and staying safe are our priority. Save the victory shots until after your game!
Are there live actors?
Nope!
What game should I play?
Choose the game that looks the most interesting to you!
We recommend everyone to play King's Keep before our other games, even if you have played escape rooms at other locations. It has plenty of special effects, lighting, and set design to make it a truly fun experience to try!
Booking An Escape Room
How Much Is A Reservation?
Our Escape Rooms are $32.99 per person. To make a reservation, a deposit of $32.99 (one person) is required. All other players can complete the payment online or in our lobby the day of or via the confirmation email.
Reservations are highly recommended. Last-minute accommodations can be made based on availability so we recommend either booking online ahead of time or give us a call.
How many people can play, and can I add extra guests to my booking?
All of our rooms have a recommended capacity of 6 guests. King's Keep can host up to 8.
If you would like to bring additional guests after you have made your booking, make sure they fill out waivers ahead of time and we can complete payment in our lobby.
Don't plan to bring more than our max capacity in a room! Rarely we will make exceptions, so reach out ahead of time
How do I apply a gift card or coupon?
At checkout there will be a blue "Have a code?" link you will want to keep an eye out for.
Can I see the rooms before making a reservation?
Absolutely.
Call or email us and we will schedule a tour with you!
Are Your Rooms Private?
Our games are always private for no extra cost!
The only players in the room with you are the ones you bring along.
I've already made a booking, but I need to change my party size!
You can make changes to your booking up to 24hrs in advance using your confirmation email.
Use the "Manage Your Booking" button in the confirmation email.
If it is less than 24hrs until your reservation, we can apply any changes needed in our lobby before the game starts. Removing guests and adding guests is easy on our end as long as you don't over-book the room with friends!
How do I reschedule or cancel?
If it's more than 24hrs in advance you can manage your booking using the "Manage Your Booking" booking in your confirmation email.
If it's less than 24hrs in advance give us a call or email!
Somebody in my party can't make it, what do I do?
We don't charge for players that can't make it!
If they are already paid for, we will refund the tickets before your reservation starts.
If they aren't paid for, we will adjust the number of players in our lobby.
As long as you have 2 players you will have a great time! (3 players for Cerebral)
I don't see any available bookings, but I want to play right now!
Give us a call to see if we can accommodate you!
Our bookings close 3 hours in advance, but we may still have availability depending on our staff and rooms.
Do you allow walk-ins?
If you are wanting to do an escape room on a whim, give us a call to see if we can accommodate your group!
It is rare that walk-ins work out, especially during the busier times of the year ironically when walk-ins happen the most. Our rooms are typically either booked out, or our staff is only currently handling other groups
Mobile Escape Games
Escape Crates
How Much Are Rentals?
Escape Crates are between $59.99-$79.99.
Rentals last for around 3 hours, however the games typically last between 1-1.5 hours. Overnight rentals are possible based on availability for no extra charge, just reach out ahead of time.
Which Escape Crate Should I Choose?
Choose the game that looks the most fun!
We've had all manner of parties, businesses, schools, and churches play both crates and enjoy it!